Shipping policy
Introduction
Welcome to myoyku.com! Our main goal is to ensure a smooth and efficient shopping experience for our esteemed customers. This shipping policy outlines the terms and conditions that dictate the shipment of any products that you purchase through our website.
Shipment Processing Time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur due to unforeseen circumstances, for which myoyku.com is not responsible. Estimated delivery times will be provided once your order is processed, but please note these are estimates and not guarantees.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
myoyku.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
myoyku.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
International Shipping Policy
We currently ship to select countries outside of the United States. For more information, please contact our customer service department.
Updates
Our Shipping Policy may be updated from time to time. We encourage customers to frequently check this page for any changes. The modifications will take effect on the day they are posted.
By using this site and/or placing an order, you agree to this Shipping Policy.
Contact Us
If you have any questions concerning our Shipping Policy, please contact us at: info@myoyku.com